Privacy Policy
Effective Date
Effective Date: April 15, 2024
Introduction
This Privacy Policy describes how thepi.pe, a software developed and operated by CtrlFPlus Research Ltd. ("we", "us", "our"), collects, uses, and discloses information about you. This policy applies to information we collect when you use our software, website, and services (collectively, "Services"). By using our Services, you agree to the collection, use, and disclosure of information in accordance with this policy.
Information We Collect
We collect information about you in the following ways:
1. Information You Provide: We collect information you provide directly to us. For example, we collect your first name and email address when you sign up for our Services or when you communicate with us. We do not collect, store, or mine any personal file data you submit to our service.
2. Information We Collect Automatically: When you use our Services, we automatically collect information essential to complete the request sent to us by your computer, mobile phone, or other access device. This includes usage logs used to operate, improve, and maintain our Services, in addition to basic information about your account such as name and email address.
How We Use Your Information
We use the information we collect about your usage for various purposes, including to:
- Provide, maintain, and improve our Services;
- Communicate with you, including to respond to your inquiries and provide customer service;
- Monitor and analyze trends, usage, and activities in connection with our Services.
How We Share Your Information
We do not share your personal information with third parties, except as described below:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
Data Retention
We retain your information for as long as necessary to provide you with the Services and for legitimate and essential business purposes, such as maintaining the performance of the Services, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We delete personal data when it is no longer necessary for the purposes for which we processed it.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.
Your Choices
You may update, correct, or delete information about you at any time by emailing us at emmett@thepi.pe. However, we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.
Transfers of Personal Information
Thepi.pe is based in Canada and we process and store information in Canada. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction.
Privacy Policy Changes
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at emmett@ctrlfplus.com.